Six stages to a
property that performs.

Every engagement begins with the building itself.

• —Physical inspection
• —Asset condition assessment
• —Operational review
• —Risk identification
• —Owner consultation

A management plan written for the specific property.

• —Operational procedures
• —Maintenance schedules
• —Marketing strategy
• —Financial reporting
• —Performance targets

Ready for operations from day one.

• —Inventory verification
• —Documentation review
• —Contractor engagement
• —System implementation
• —Staff coordination

The work that protects the asset daily.

• —Guest and tenant services
• —Housekeeping
• —Maintenance coordination
• —Vendor management
• —Utility monitoring

Reporting issued on a fixed monthly cycle.

• —Monthly inspections
• —Financial reports
• —Occupancy reports
• —Maintenance reports
• —Operational reviews

Operating data applied to the following cycle.

• —Performance data review
• —Client feedback
• —Efficiency improvements
• —Profitability improvements
• —Service standards